Shipping policy
At Atlas-Milano, we are committed to delivering your order quickly and efficiently. Please review our shipping information below.
Processing Times
All orders are processed within 1–3 business days after payment confirmation. During high-demand periods, processing times may be slightly extended.
Orders are processed Monday through Friday, excluding holidays.
Shipping Times
Estimated delivery times may vary depending on your location:
- Canada: 5–10 business days
- United States: 5–12 business days
- United Kingdom: 5–10 business days
- Europe: 7–14 business days
- International: 7–20 business days
Please note that shipping times are estimates and may be affected by customs delays, weather conditions, or carrier issues.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method.
We may occasionally offer free shipping promotions on qualifying orders.
Customs & Duties
International orders may be subject to customs duties or import taxes imposed by your local government. These charges are the responsibility of the customer.
Incorrect Address Information
Please ensure your shipping information is accurate before placing your order. EMMA & NOAH is not responsible for delays or lost packages caused by incorrect addresses provided at checkout.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact our support team and we will do our best to assist you.
Contact
For any shipping-related questions, please contact us at:
support@atlasmilano.com